Privacy
Privacy policy
Effective date
June 2025
Last updated
June 2026
Person in charge
Martin Beaulieu, President
Écran Blanc Inc. (hereinafter “we”) is a garment and promotional-product decoration company based in Saint-Jean-sur-Richelieu. We respect the privacy of the people we interact with and are committed to protecting their personal information in accordance with the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1).
This policy describes the personal information we collect through our ecranblanc.ca website, how we use it, and the rights you have regarding it.
Section 1
How we collect your information
Online forms
When you fill out a quote request or contact form on our site, we collect the information you provide to us directly.
Cookies and analytics tools
Our site uses Google Tag Manager to deploy audience-measurement tools (Google Analytics 4, Microsoft Clarity, Zoho PageSense) and marketing tools (Google Ads, Meta, Bing). These tools place cookies on your device and collect technical browsing data, only according to the categories you accept.
You can accept or decline each cookie category (analytics, marketing) via the consent banner shown on your first visit, and change your choices at any time. Some site features may then be limited.
Newsletter
If you choose to subscribe to our newsletter, your contact details are collected through our subscription form and managed by the Zoho Campaigns platform.
Personal information collected
| Category | Examples | Source |
|---|---|---|
| Identification | First name, last name, company name | Forms |
| Contact details | Email address, phone number | Forms, newsletter |
| Technical / digital | IP address, pages visited, session duration, actions on the site | GTM, GA4, Clarity, Meta, Ads / cookies |
| Request content | Desired product type, quantity, free-text message | Forms |
Section 2
Why we collect this information
We collect your personal information only for the following purposes:
- →Respond to your quote requests and process your orders
- →Communicate with you about your customer file (order tracking, confirmation, invoicing)
- →Send our newsletter, if you have consented to it
- →Improve our website and offerings using aggregated browsing data
- →Ensure the proper functioning of our IT systems
Section 3
Who has access to your information
Within Écran Blanc Inc.
Access to personal information is limited to team members who need it to perform their duties:
- →Management (handling quotes and customer follow-up)
- →The operations team (production and delivery of orders)
Third-party service providers
Some providers have access to personal information as part of the services they provide on our behalf:
- →Zoho (Zoho Desk, Zoho Campaigns, Zoho CRM, PageSense, SalesIQ, Thrive) — request management, newsletter, customer relations, audience analysis, live chat, loyalty
- →Google (Google Analytics 4, Google Ads, Google Tag Manager) — audience measurement and online advertising
- →Microsoft (Clarity, Bing Ads) — audience analysis and online advertising
- →Meta (Facebook Pixel) — online advertising
- →Vercel — website hosting
- →Supabase — application database
These providers do not use your information for any purpose other than those for which we have engaged them.
Section 4
Hosting and data location
Here is where your data is hosted, by service:
| Provider | Function | Servers |
|---|---|---|
| Zoho | CRM, Desk, Campaigns | Canada |
| Analytics, Tag Manager, Ads | Canada | |
| Vercel | Website hosting | Montréal (Canada) |
| Supabase | Database | Canada |
Section 5
Security measures
We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration or destruction:
- →Technical measures — encrypted connections (HTTPS/SSL), password-restricted access
- →Administrative measures — access to data limited to authorized persons
- →Organizational measures — designation of a person responsible for the protection of personal information
Section 6
Your rights
In accordance with the law, you have the right to:
| Right | What it means |
|---|---|
| Access | Know whether we hold personal information about you and obtain a copy of it |
| Correction | Have inaccurate, incomplete or ambiguous information corrected |
| Withdrawal of consent | Withdraw your consent to the collection or use of your information (e.g. unsubscribe from the newsletter) |
| Complaint | File a complaint with us or with the Commission d'accès à l'information du Québec (CAI) |
To exercise any of these rights, write to us at info@ecranblanc.ca. We are committed to responding within 30 days.
Section 7
Contact us
For any question about this policy or the handling of your personal information:
Person responsible for the protection of personal information
Martin Beaulieu
President, Écran Blanc Inc.
📍 620A boul. Industriel, Saint-Jean-sur-Richelieu (Québec)
Changes to this policy
We reserve the right to update this policy at any time. The current version is always available on our website. In the event of a significant change, we will notify you by email if you are subscribed to our newsletter.